These Terms & Conditions ("Terms") govern your access to and use of the Servicewalaa website and your requests for services through Servicewalaa. By using the website or submitting a service request, you agree to these Terms.
1. About Servicewalaa
Servicewalaa is a multi-service provider serving customers in Kanpur and applicable surrounding service areas. Our categories may include Appliances Repair, Pest Control, Home Renovation, Home Maintenance, Industrial Solution and Telecom Solution. Availability varies by location, service type and professional availability.
2. Service Enquiries
Website information is provided to help customers understand our services and request assistance. A submitted enquiry or booking request is not automatically a confirmed appointment.
3. Booking and Confirmation
Servicewalaa may contact you to confirm the service requirement, address, timing, scope, availability and applicable charges. An appointment is confirmed only when confirmation is communicated by Servicewalaa.
4. Customer Information
You are responsible for providing accurate contact details, service address and information about the requested work. Incorrect or incomplete information may affect service delivery.
5. Service Scope and Inspection
Final scope, pricing and completion time may depend on inspection, site conditions, accessibility, technical requirements, existing damage, spare-parts availability and actual job conditions. Additional work should be communicated and agreed where applicable before proceeding.
6. Pricing and Payments
Charges may vary according to service category, job complexity, materials, parts, labour, location and other applicable factors. An estimate is not a guaranteed final price unless expressly confirmed. Customers are responsible for agreed charges for completed or approved work.
7. Appointments and Rescheduling
Requested appointment times are subject to availability. Traffic, weather, technician availability, emergency work, access problems or unexpected job duration may require delay or rescheduling. We will make reasonable efforts to communicate material changes.
8. Customer Responsibilities
- Provide safe and reasonable access to the service location.
- Provide accurate information about the requested service.
- Inform us about relevant hazards or access restrictions.
- Keep valuables reasonably secured during service visits.
- Make applicable payments for completed or approved work.
9. Spare Parts and Materials
Parts and materials depend on manufacturer, model, supplier and market availability. Any manufacturer or supplier warranty is subject to that provider's terms.
10. Third-Party Platforms
Servicewalaa may use WhatsApp, payment providers, mapping services, hosting providers and other third-party platforms. Their respective terms and policies also apply to your use of those services.
11. Prohibited Use
You must not misuse the website, submit fraudulent or knowingly false requests, attempt unauthorized access, introduce malicious code, interfere with website operation or use the website for unlawful purposes.
12. Intellectual Property
Servicewalaa branding, website design, text, graphics and other protected materials may not be copied, modified, distributed or commercially exploited without appropriate permission.
13. Limitation of Liability
To the extent permitted by applicable law, Servicewalaa is not responsible for indirect, incidental, special or consequential loss arising from website use, circumstances outside reasonable control or third-party platform failures. Nothing excludes liability that cannot lawfully be excluded.
14. Force Majeure
Servicewalaa will not be treated as in breach where performance is prevented or materially delayed by circumstances beyond reasonable control, including natural events, government restrictions, public emergencies, major utility or network failures, strikes or transportation disruption.
15. Changes
We may update these Terms when necessary. The latest version published on this page applies to future use of the website.
16. Governing Law and Jurisdiction
These Terms are intended to be governed by applicable laws of India. Subject to applicable law, courts having jurisdiction in Kanpur, Uttar Pradesh shall have jurisdiction over disputes arising from use of the website or services.
17. Contact Us
Servicewalaa
Chaitanya Vihar, 77, Indira Nagar Rd, Opp. CNG Pump, Kanpur, Uttar Pradesh 208024, India
Phone: +91 8957789577
Email: servicewalaa@gmail.com